Welcome to NestCare! We specialize in providing fast, reliable, and affordable repair and maintenance services for home appliances. Your privacy is important to us, and we are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, share, and protect your data to ensure a secure and seamless experience for you.
Information We Collect
To deliver our services effectively, we may collect the following information:
Name: To identify and personalize your service.
Phone Number: To communicate service updates and reminders.
Address: To schedule and deliver on-site services.
Payment Details: To process secure transactions.
Service History: To provide customized support and improve service recommendations.
This information is collected through our website, phone calls, or other communication channels.
How We Use Customer Information
The information we collect is used for the following purposes:
To Schedule and Deliver Services: Ensuring that service appointments are effectively planned and executed.
To Send Appointment Reminders or Updates: Keeping you informed about the status of your service requests.
For Billing and Payment: Processing payments securely and issuing invoices.
To Improve Customer Experience: Understanding your preferences and needs to provide better service.
For Internal Analytics and Service Improvement: Analyzing data to enhance our operations and service quality.
To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.
Your information may be shared with:
Technicians: To facilitate service delivery.
Payment Gateways: To process payments securely.
We do not sell, rent, or share your information with third parties for marketing purposes.
Data Storage and Security
We take data security seriously and implement industry-standard measures to protect your information:
Personal data is stored securely on our systems and is accessible only to authorized personnel.
Sensitive information, such as payment details, is encrypted during transmission and storage.
We regularly review and update our security practices to safeguard your data from unauthorized access or breaches.
In case of a data breach, we will notify affected customers promptly and take corrective actions to minimize risks.
Updates to This Policy
NestCare reserves the right to update or modify this privacy policy at any time. Any changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests related to this privacy policy, please contact us: Phone: 9114244098
