Welcome to NestCare! We specialize in providing fast, reliable, and affordable repair and maintenance services for home appliances. By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Service Scope
NestCare provides repair and maintenance services for a wide range of home appliances, including but not limited to washing machines, refrigerators, air conditioners, air coolers, televisions, ovens, air purifiers, and water purifiers. Our services are currently available in all over Odisha.
We reserve the right to decline services for appliances or issues outside our expertise.
2. Booking and Scheduling
Service appointments can be booked online through our website or by contacting us directly at 9114244098.
Once a booking is confirmed, our team will schedule a service visit within 48 hours, except during high-demand periods or unforeseen circumstances, which will be communicated promptly.
We strive to adhere to scheduled timings; however, unforeseen circumstances may result in delays, which will be communicated promptly.
3. Pricing and Payment
Pricing for services will be communicated upfront during the booking process. Additional charges, if any, will be discussed and agreed upon before proceeding.
Payment is to be made upon completion of the service via cash, online transfer, or other available payment methods.
Taxes, if applicable, will be included in the final invoice.
4. Service and Warranty
We use genuine parts for all repairs to ensure quality and durability.
A service warranty is provided for specific repairs, details of which will be communicated upon completion of the service.
Warranty claims will not be applicable in cases of misuse, mishandling, or unauthorized repairs post-service.
5. Cancellation and Rescheduling
Cancellations or rescheduling must be communicated at least 24 hours in advance by calling 9114244098.
In case of cancellation within the 24-hour period, a nominal charge may apply.
6. Liability
NestCare will not be liable for any loss or damage arising from circumstances beyond our control, including but not limited to natural disasters, power outages, or incorrect usage of the appliance.
Our liability is limited to the cost of the service provided.
7. Use of Genuine Parts
We ensure the use of genuine parts for all repairs to maintain appliance efficiency and longevity. Warranty coverage for parts will depend on the manufacturer’s terms.
8. Privacy Policy
NestCare values your privacy and ensures that your personal data is collected, used, and stored securely.
We do not share your information with third parties without your explicit consent, except as required by law.
9. Modification of Terms and Conditions
NestCare reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website, and customers will be notified through email or alerts wherever possible.
Continued use of our services constitutes acceptance of the revised terms.
10. Contact Us
For inquiries, complaints, or assistance, please contact us at: Phone: 9114244098
